Prizm Content Connect
Packaging Log Files for Product Support

Linux

With a default installation of PCC, and with the logging settings left to their out-of-box defaults, you can find all of the log files in this directory:

/usr/share/prizm/logs/

If you need to send PCC log files to Accusoft Support, simply create a gzipped tarball containing everything in that directory.

Windows

With a default installation of PCC, and with the logging settings left to their out-of-box defaults, you can find all of the log files in these two directories:

      C:\Prizm\logs

      %ALLUSERSPROFILE%\Accusoft\Prizm\Logs

If you need to send PCC log files to Accusoft Support, simply create one or more zip files containing everything in these two directories.

 

 


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